Tagged with 'Reviews'

On Wednesday we shared with you a selection of our customer reviews for our best-selling product the RCWave – giving you, we hope, a useful insight into our customers’ experience of this highly efficient electric radiator. But our reviews don’t end with the RCWave – our customers have been generous in providing honest and extensive feedback on many of our products, including our budget electric radiator range and our towel rails. See which of our electric central heating products our customers rated most highly this year!

Choosing heating products is a huge decision with the potential to impact your comfort, health and bank account for many years to come – so it’s vital that you feel able to make an informed decision when you purchase. At Electric Radiators Direct we know how important this is to our customers and strive to provide a level of customer education that goes above and beyond that offered by other heating companies. We’ve had some excellent reviews this month which have praised our commitment to customer service, so we thought we’d take the opportunity to share a little about our approach and how it sets us apart from other suppliers...

Our customers have left many honest and insightful reviews about our products, an invaluable tool for potential customers comparing our electric heating products to others on the market. The RCWave, our best-selling product, has received over 100 reviews this year alone, providing an excellent overview of the product and its features. Our customers’ comments – in the main positive, occasionally critical, and at times at odds with each other – can help you decide whether the RCWave is right for your lifestyle and tastes.

In this last week an investigation into the growing industry for fake reviews and misleading feedback presentation in online retail has made headlines all across the UK. Feefo, our independent online feedback engine, have supported the investigation 100%, joining the #FightingFakeReviews campaign to promote transparency in online review systems. We’re proud to use Feefo as our impartial feedback provider, helping you choose our products with the confidence that our reviews truly reflect the quality of our business. But what makes Feefo so special? Find out how the Feefo system champions honesty, integrity and transparency in online review publication.