Customer Support

Our dedicated customer care team are on hand to help throughout the week if you have any problems or questions. At Electric Radiators Direct we are dedicated to the highest levels of customer service. Our mission is to provide you with top-quality heating that satisfies your every need – we won't rest until you're 100% happy and enjoying problem-free electric heating!

We're proud of our commitment to customer care and were delighted to be awarded 'Gold Trusted Merchant' status by the independent review site Feefo. The trusted merchant scheme was designed by Feefo to recognise the hard work of merchants that consistently deliver excellent levels of customer service. 'Gold' status is only awarded to those companies who receive an average service rating of between 95% and 100%, based on feedback received directly from our customers. So we're not boasting when we say our levels of customer service are truly exceptional! Read our latest customer reviews and see for yourself.

Please call us if you have any questions or problems or you need help with ordering, installing or programming your radiators. There's no problem too big or too small for our expert after sales team, so please ring us on 0330 300 4444 or email us at [email protected] if we can be of any assistance.